PRJ2000: Microsoft Project Stops Responding When You Open Project Saved from Microsoft Project 2000 in Microsoft Project 98 Format (285677)

SYMPTOMS

When you open a project or switch to a different view in a project, Microsoft Project may quit unexpectedly, or you may receive one of the following error messages, depending on your operating system.

Microsoft Windows 2000

The instruction at address referenced memory at address. The memory could not be "written".

Click on OK to terminate the program.

Click on CANCEL to debug the program.

Microsoft Windows NT 4.0

An application error has occurred and an application log is being generated.

WINPROJ.exe
Exception: access violation (0xc0000005), Address: address

Microsoft Windows Millennium Edition (Me)

Winproj caused an error in <unknown>.
Winproj will now close.

If you continue to experience problems, try restarting your computer.

Microsoft Windows 98

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details in the above message, you receive the following message:

Winproj caused an invalid page fault in winproj.exe at address

CAUSE

This problem occurs when you do the following:

In Microsoft Project 2000, you apply a custom AutoFilter that has two filtering criteria.
While the custom AutoFilter is applied, you save the project in Microsoft Project 98 format.
You close the project while the custom AutoFilter is still applied.
You reopen the project in either Microsoft Project 98 or Microsoft Project 2000.

If the view in which you apply the custom AutoFilter is the active view when you close the project, you receive the error message when you try to reopen the project.

If the view in which you apply the custom AutoFilter is not the active view when you close the project, you can reopen the project, but you receive the error message when you try to apply the view in which the custom AutoFilter is active.

RESOLUTION

To resolve this problem, obtain Microsoft Project 2000, Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

288953 PRJ2000: How to Obtain and Install Microsoft Project 2000 SR-1

Temporary Workaround

To temporarily work around this problem, turn off the AutoFilter before you save in Microsoft Project 98 format from Microsoft Project 2000. To turn off the AutoFilter, point to Filtered for on the Project menu, and then click AutoFilter.

After this problem has occurred, you may be able to recover the project, depending on whether the view in which the custom AutoFilter is applied was the active view when you closed the project.

Scenario 1: The View in Which the Custom AutoFilter Is Applied Was Not The Active View When You Closed the Project

In this scenario, you can reopen the project, but you receive the error message when you try to apply the view in which the custom AutoFilter is active.

To recover the project in this scenario, open the project, and then turn off the AutoFilter before you attempt to apply the view in which the custom AutoFilter was previously active.

Scenario 2: The View in Which the Custom AutoFilter Is Applied Was the Active View When You Closed the Project

After this scenario has occurred, you continue to receive an error message and are unable to open the project in either Microsoft Project 2000 or Microsoft Project 98.

To recover the project in this scenario, you must use a backup copy of the project that was created before the problem occurred.