You receive an error message when you try to print a large PowerPoint 2002 or PowerPoint 2003 presentation (285479)



The information in this article applies to:

  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002

This article was previously published under Q285479

SYMPTOMS

When you attempt to print a large Microsoft PowerPoint presentation, you may receive an error message similar to the following:
Windows cannot print due to a problem with the current printer setup. Try one or more of the following:
  • Check the printer by printing a test page from Windows.
  • Make sure the printer is turned on and online.
  • Reinstall the printer driver.
None of the suggestions in the error message resolve the issue.

CAUSE

This behavior can occur when the PowerPoint presentation contains pictures or other graphics that make the file size very large.

RESOLUTION

To resolve this issue, reduce the size of the pictures in the presentation.

To do this, follow these steps:

NOTE: It is not necessary to know in advance which picture is causing the issue.
  1. Start PowerPoint and open the presentation that is triggering the printing issue.
  2. On the Picture toolbar, click Compress Pictures.
  3. In the Compress Pictures dialog box, click All pictures in document under Apply to.
  4. Under Change resolution, click Print.
  5. Under Options, click to select both the Compress pictures and Delete cropped areas of pictures check boxes.
  6. Click OK.

Modification Type:MinorLast Reviewed:9/3/2004
Keywords:kbgraphic kbprint kberrmsg kbprb KB285479 kbAudEndUser