Error Message Appears When You Try to Log On to AOL After Restarting the Computer (285190)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
This article was previously published under Q285190

SYMPTOMS

When you try to log on to America Online (AOL) on a computer running Microsoft Windows 2000 Professional, after having previously disconnected from AOL and then restarted the computer, you may receive the following error message:
The system cannot log you on now, because the domain spyedit-server is not available.

CAUSE

This behavior can occur when you disconnect from AOL through an Internet connection while AOL is still trying to update Internet Explorer. The disconnection causes a failure during the update.

RESOLUTION

To resolve this behavior, run a repair from the Windows 2000 Professional CD-ROM:

  1. Insert the Windows 2000 Professional CD-ROM into the CD-ROM drive.
  2. Click Install, and then click Repair.

MORE INFORMATION

For additional information about resolving this behavior, click the article number below to view the article in the Microsoft Knowledge Base:

244671 Error Message: System Cannot Log You on Because Domain...

Modification Type:MajorLast Reviewed:10/1/2003
Keywords:kbprb KB285190
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