OL2000: Custom Field Values Lost After You Copy a Task (285143)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q285143

SYMPTOMS

When you copy a task with user-defined fields, the values in the user-defined fields are lost.

CAUSE

The task was set to recur before you copied it to another folder.

WORKAROUND

To avoid this problem, either do not set a task to recur, or do not copy the task to another folder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This problem occurs in either Microsoft Exchange Server public folders, or a personal folder, such as a mailbox on an Exchange Server computer or a personal folders (.pst) file. The problem does not occur if you move the item, which means that this problem cannot cause you to lose the original data.

Steps to Reproduce the Problem

  1. Create a custom task form that contains one or more user-defined fields of any type.
  2. Publish the form to either a public or personal Tasks folder.
  3. Open a new item based on the custom form.
  4. Enter data in the user-defined fields.
  5. Set any recurrence pattern, such as the default recurrence.
  6. Save, and then close the item.
  7. Copy the item to the another Tasks folder.
  8. Open the item that you copied, and check the custom fields. The fields do not contain the data that you entered.

REFERENCES

For additional information about other problems related to custom task forms and user-defined fields, click the article numbers below to view the articles in the Microsoft Knowledge Base:

285045 OL2000: Value of Custom Date Field Lost After You Assign a Task

201106 OL2000: User-defined Fields in Task Request Do Not Show in View

241243 OL2000: Error Opening Task Request with Custom Keywords Field

For additional information about available resources and answersto commonly asked questions about Microsoft Outlook solutions, click the article number below to view the article in the Microsoft Knowledge Base:

146636 OL2000: Questions About Custom Forms and Outlook Solutions

Modification Type:MinorLast Reviewed:3/1/2004
Keywords:kbbug kbnofix KB285143
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