IntelliPoint: Mouse Pointer Movement Is Slow or Jerky in DirectX Programs (284957)


The information in this article applies to:

  • Microsoft IntelliPoint software 3.2
This article was previously published under Q284957

SYMPTOMS

When you play a game or run a program that uses Microsoft DirectDraw or Microsoft Direct3D, you may experience jerky or delayed mouse pointer movements.

CAUSE

This behavior can occur if the following conditions are true:
  • The Pointer Shadow feature is turned on.

  • You are using a Microsoft Windows 2000-based computer.

  • A video adapter that is not listed on the Windows 2000 Hardware Compatibility List is installed in your computer.

RESOLUTION

To work around this issue, turn off the Pointer Shadow feature:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Mouse.
  3. On the Pointers tab, click to clear the Enable pointer shadow check box.
  4. Click Apply, and then click OK.

MORE INFORMATION

To determine if your video adapter is included on the Windows 2000 Hardware Compatibility List, please visit the following Microsoft Web site:

http://www.microsoft.com/whdc/hcl/default.mspx

Modification Type:MajorLast Reviewed:1/20/2006
Keywords:kbHardware kbprb KB284957
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