OL2000: Outlook Today is Garbled After You Apply the Office SR-1 (284926)


The information in this article applies to:

  • Microsoft Outlook 2000, Service Release 1 (SR-1)
This article was previously published under Q284926

SYMPTOMS

When you open Outlook Today, it may show a string of characters and numbers instead of a list of messages or tasks.

CAUSE

This behavior occurs after you install the Microsoft Office Service Release 1 (SR-1). There is an issue with the Outlwvw.dll file that creates the Outlook Today page.

RESOLUTION

To resolve this behavior, rename and re-install the Outlwvw.dll file.

How to Rename the Outlwvw.dll File

  1. Exit Outlook.
  2. Click Start, point to Find or Search, and then click File or Folders or For Files or Folders (depending on your operating system).
  3. Locate the Outlwvw.dll file.
  4. When you have located the file, right-click the file name, and then click Rename.
  5. Type outlwvw.old as the new file name.

How to Re-install the Outlwvw.dll File

Insert the Microsoft Office 2000 CD-1 in your CD-ROM drive and start Microsoft Outlook 2000. The Windows Installer automatically starts and reinstalls the Outlwvw.dll file.

MORE INFORMATION

For additional information about issues with Outlook Today, click the article numbers below to view the articles in the Microsoft Knowledge Base:

223592 OL2000: Outlook Today No Longer Displays Customized Message Folders

192478 OL2000: New Outlook Today Customization Options

193276 OL2000: Outlook Today Does Not Appear When Selected

195504 OL2000: Outlook Today Does Not Show Appointments or Tasks

195575 OL2000: Text Overlaps or Appears Distorted in Outlook Today

195493 OL2000: Items Placed in Outlook Today Seem to Be Lost

196107 OL2000: Outlook Today Displays Different Color Scheme

197119 OL2000: Deleting Appointments in Outlook Today

197919 OL2000: How to Change the Tasks Sort Order in Outlook Today

218414 OL2000: Tasks, Folder Names Do Not Show in Outlook Today

223559 OL2000: Monday Appointment Shows as Friday in Outlook Today

223916 OL2000: Expired Items Do Not Show In Outlook Today

234707 OL2000: No Option To Customize Outlook Today With Winter Style

236081 OL2000: Finding Information About Customizing Outlook Today

262785 OL2000: Custom Outlook Today Page Does Not Work Correctly

270060 OL2000: How To Restore the Default Outlook Today Page

Modification Type:MajorLast Reviewed:1/10/2001
Keywords:kbprb KB284926
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