Computer Stops Responding When Starting Dual Boot with PowerQuest Partition Magic 3.x (284839)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
This article was previously published under Q284839

SYMPTOMS

When you start a dual-boot computer that is running Microsoft Windows 98 and Microsoft Windows 2000 Professional, and using PowerQuest Partition Magic 3.x, you may find that the computer stops responding.

CAUSE

This behavior can occur because PowerQuest Partition Magic 3.x is not compatible with Windows 2000 Professional.

RESOLUTION

To resolve this behavior, upgrade to the latest version of Partition Magic for Windows 2000.

WORKAROUND

To work around this behavior, uninstall Partition Magic and then set up the dual boot to start in different partitions, for example, installing Windows 98 on drive C and Windows 2000 on drive D.

MORE INFORMATION

Until you are able to resolve this behavior, you can start the computer by using a boot disk. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


For information about how to contact PowerQuest Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MinorLast Reviewed:12/21/2004
Keywords:kbprb kbWin2000PreSP2Fix KB284839
©2004 Microsoft Corporation. All rights reserved.