OL2002: Outlook Today Style Reverts to Original When You Switch Back to Outlook Today (284411)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q284411

SYMPTOMS

When you change the style by customizing Outlook Today, open an Outlook item such as Messages or Calendar, and then switch back to Outlook Today by using the Web toolbar, the style that appears may not be the new style.

CAUSE

This behavior can occur because the original settings in Outlook Today are cached in an associated folder. When you click Back to return to Outlook Today, the URL associated with Outlook Today is not updated and the system uses the cached settings.

RESOLUTION

To resolve this behavior, to return to Outlook Today, click Outlook Today either in Folder List view or on the Outlook shortcuts bar. Either action updates changes to the folder associated with Outlook Today.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug KB284411
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