You are prompted for your password, and you may receive duplicate e-mail messages if your profile has two POP3 accounts in Outlook (284404)
The information in this article applies to:
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002
This article was previously published under Q284404 SYMPTOMS When you log on to Microsoft Outlook by using a profile
that contains two Post Office Protocol (POP3) accounts, you may be prompted to
provide a password for one of the accounts, and you may receive duplicate
e-mail messages from the accounts. CAUSE This behavior can occur if your Outlook profile contains
two Internet accounts that both point to the same POP3 server. RESOLUTION To resolve this issue, turn off e-mail reception for one of
the POP3 accounts:
- In Outlook, on the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups.
- Double-click the group that contains the two POP3 accounts,
and under Accounts, click one of the POP3 accounts.
- Click to clear the Receive mail items check box.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
MORE INFORMATION
Modification Type: | Minor | Last Reviewed: | 10/1/2004 |
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Keywords: | kbprb kbtshoot kbConfig KB284404 |
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