OL2002: You Cannot Use Hotmail to Create a Subfolder Under Another Folder (284337)
The information in this article applies to:
This article was previously published under Q284337 SYMPTOMS
When you use Outlook 2002 with a Hotmail account and you right-click a Hotmail folder, click Copy <foldername>, and then click New to create a subfolder under a folder other than the Hotmail root folder, you may receive the following error message:
Unable to create the folder. Outlook's request to the server failed. The server responded 'A folder with the same name already exists'.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
You cannot create a subfolder under a folder other than the Hotmail root folder using Outlook 2002.
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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| Keywords: | kbbug kberrmsg kbpending KB284337 |
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