OL2002: Cannot Import Hotmail Account Settings from Outlook Express 5 to Outlook 2002 (284316)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q284316

SYMPTOMS

When you create a Hotmail account in Microsoft Outlook Express 5, and you then try to import the information to Microsoft Outlook 2002, Outlook Express is not listed.

CAUSE

This behavior occurs because you cannot import Hotmail account information from Outlook Express to Outlook 2002.

WORKAROUND

To work around this behavior, manually set up a Hotmail account in Outlook 2002.

MORE INFORMATION


Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbnofix kbprb KB284316