OL2002: Rule Does Not Work for SMTP Message Sent to an Exchange Store (284313)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q284313

SYMPTOMS

When you create a rule on a client that is connected to an Exchange Server store, and another client sends a message by using Simple Mail Transport Protocol (SMTP), the rule does not work.

CAUSE

The behavior can occur because the search keys that initiate rules do not match. If a message is sent by using SMTP, the search key is composed of the address type SMTP and does not match the EX address type search key generated by the recipient.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbinterop kbnofix kbprb KB284313
©2004 Microsoft Corporation. All rights reserved.