Cannot Dismount Multiple Items Using Removable Storage Management (284197)



The information in this article applies to:

  • Microsoft Windows XP Professional

This article was previously published under Q284197

SYMPTOMS

When you use a multiple-drive changer to manage media in Removable Storage Management, the computer can mount multiple media instances simultaneously. However, when you attempt to dismount the same mounted drives or mounted media instances all at the same time, the Dismount option is unavailable, even though this option is available when you attempt to dismount these items individually.

CAUSE

This issue occurs because Removable Storage Management cannot dismount more then one drive or media instance at a time.

RESOLUTION

To work around this issue, dismount each drive or media instance individually.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:1/15/2006
Keywords:kbprb KB284197