Business Desk Error in Reference Tables When You Save Changes After Entries Are Removed (284174)



The information in this article applies to:

  • Microsoft Commerce Server 2000

This article was previously published under Q284174

SYMPTOMS

If you attempt to save Reference Tables before you return to the Business Desk main menu, the following error may occur after you remove any newly saved entries:
Problems with this page might have prevented it from functioning properly. Please contact your system administrator.
If you click the More Details button, the following information is displayed:

For Content Sizes:
Error Type : Microsoft VBScript Runtime Error (0x800A000D)Type Mismatch : 'CLng' /retailbizdesk/marketing/response_reftable.asp, line 186
For Industry Codes:
Error Type : Microsoft VBScript Runtime Error (0x800A000D)Type Mismatch : 'CLng' /retailbizdesk/marketing/response_reftable.asp, line 197
For Groups:
Error Type : Microsoft VBScript Runtime Error (0x800A000D)Type Mismatch : 'CLng' /retailbizdesk/marketing/response_reftable.asp, line 208

CAUSE

The XML record for the new item does not include an i_creative_size_id value. The DeleteContentSize procedure relies on the i_creative_size_id value to delete the item.

WORKAROUND

To work around this problem, open the Business Desk main menu, reopen the Reference Tables, and then delete either the Content Sizes, Industry Codes, or Groups. The changes can then be saved without any error messages.

STATUS

Microsoft has confirmed that this is a problem in Commerce Server 2000.

Modification Type:MajorLast Reviewed:10/18/2002
Keywords:kbbug KB284174