Indexing Exchange 2000 or SharePoint Portal Server by Using Basic Authentication Does Not Work with Blank Password (284067)



The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001
  • Microsoft Office SharePoint Portal Server 2003

This article was previously published under Q284067

SYMPTOMS

If you index a Microsoft Exchange 2000 Server content source, a Microsoft SharePoint Portal Server 2001 content source, or a Microsoft Office SharePoint Server 2003 content source by using Basic authentication, indexing may stop working immediately, and the following error message may be logged in the Gatherer log:
80040e4d - Authentication failed

CAUSE

This problem can occur if the content source is configured to use Basic authentication and the content access account that you are using has a blank password.

RESOLUTION

To resolve this problem, assign a password to the content access account that that you are using, restart the Microsoft Search service, and recrawl the content source.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:10/6/2003
Keywords:kbbug kbnofix KB284067