Upgrade to Windows XP Generates Error Message "Code 28" About Windows Sound System Drivers (283783)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
This article was previously published under Q283783

SYMPTOMS

When you upgrade to Windows XP from Windows 2000, Device Manager shows the Windows Sound System Compatible (WDM) driver as having a problem. When you view the device properties, the following description appears:
Code 28 (The drivers for this device are not installed).

CAUSE

This behavior occurs because Windows Sound System Compatible (WDM) drivers are deleted during the upgrade to Windows XP.

STATUS

This is by design. With the current drivers, this device is not compatible with Windows XP.
Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kbHardware kbprb kbsound KB283783
©2002 Microsoft Corporation. All rights reserved.