Resuming from Standy After a Warm Undock Corrupts the Video Display on Dell Latitude Models (283636)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
This article was previously published under Q283636

SYMPTOMS

With some Dell models, when a laptop resumes from standby (S3 sleep state) after a warm undock, the video display is corrupt for a brief period of time (approximately 5 to 10 seconds). The video display returns to a normal state after the computer completes the undocking process.

STATUS

This is a known issue with the Dell hardware.

MORE INFORMATION

This behavior occurs on the following Dell models

Dell Latitude CPi-A
Dell Latitude C\Dock

that may have the following NeoMagic card installed:

NeoMagic NM2200

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:1/15/2006
Keywords:kbbug kbHardware kbnofix kbPowerMan KB283636
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