Cannot Change Domain Password By Using RAS in Windows 2000 (283258)
The information in this article applies to:
- Microsoft Windows 2000 Server SP1
- Microsoft Windows 2000 Server SP2
- Microsoft Windows 2000 Advanced Server SP1
- Microsoft Windows 2000 Advanced Server SP2
- Microsoft Windows 2000 Professional SP1
- Microsoft Windows 2000 Professional SP2
This article was previously published under Q283258 SYMPTOMS
When you dial into a Windows 2000 RAS server and your domain password has expired, the change password process that is used by RAS may not work, and your client computer may not be able to connect. The problem occurs when the RAS server is a member of a Microsoft Windows NT 4.0 domain or mixed-mode domain.
CAUSE
This problem may occur if the change-password requests are directed to a backup domain controller. Change-password requests in a Windows NT 4.0 domain must be directed to the primary domain controller.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
WORKAROUND
To work around this issue, make the RAS server use the primary domain controller for authentication.STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.MORE INFORMATION
For more information about how to create an LMHOSTS file, please view chapter 19 of the Microsoft Windows NT Resource Guide, Volume 1.
| Modification Type: | Minor | Last Reviewed: | 1/27/2005 |
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| Keywords: | kbbug kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB283258 |
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