XADM: -1011 Error Message Is Still Reported After You Run ISINTEG -PATCH (283149)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q283149

SYMPTOMS

When you run the isinteg -patch command to start the information store, Isinteg may finish successfully, but the information store may still report a "-1011" error message.

CAUSE

This issue can occur if the user account that you are using to run isinteg -patch does not have the appropriate permissions to modify the database files.

RESOLUTION

To resolve this issue, log on using an account that has permission to edit database files (for example, the Exchange Service Account).

MORE INFORMATION

When you run isinteg -patch, it runs but it does not report an "Access is Denied" error message. Instead, it reports that the information store has been successfully updated. To confirm this behavior, rename one of the information store files, and then run the command line again. Isinteg does not report that it could not find the information store; it does not report any error messages.

For example, if you want to rename the Pub.edb file to "Pub.old", run isinteg -patch. Isinteg reports that it has successfully updated the information store. However, you expect to receive the following error message:

Warning, public store was not found (assuming private-only store)

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB283149
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