Works: Word 2000 Cannot Merge Multiple Works Databases or Merge the Same Works Database Twice (283140)

SYMPTOMS

After you merge a Microsoft Works Database into a Microsoft Word 2000 document by using the Works Task Launcher wizard, you cannot merge a different Works Database or an update of the same database into the same document.

CAUSE

This behavior occurs because the Word 2000 merge process converts the Works Database into an .mdb (Microsoft Access) format and places the .mdb file in the Windows Temp folder.

This converted database file is then used as the linked file for the Word 2000 merged document.

RESOLUTION

To resolve this issue, use the Works Task Launcher wizard to create a new merge.

To work around this issue, use the Works Word Processor for the mail merge process.

Although the Works Word Processor is not part of the Works Suite 2001 Task Launcher, the Works Word Processor is installed on the computer.

For additional information about how to place a shortcut on the desktop for the Word Processor, click the following article number to view the article in the Microsoft Knowledge Base:

280678 Works: How to Create a Shortcut to the Works Word Processor

For additional information about how to use mail merge with the Works Word Processor, click the article number below to view the article in the Microsoft Knowledge Base:

250310 Works: How to Mail Merge All or Selected Records