Content Deployment Service Shuts Down with Crssrv.exe Exception: (0xe06d7363) (283135)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q283135

SYMPTOMS

When you replicate files with a very long path and file name, Site Server Content Deployment throws exception e06d7363, and then shuts down. When you try to replicate a file that has a path and file name that exceeds MAX_PATH, the Crssrv.exe service on the destination computer stops, and Dr. Watson displays the following error message:
An application error has occurred and an application error log is being generated.
Crssrv.exe Exception: (0xe06d7363). Address: 0x77f1d479" is generated.

CAUSE

Content Deployment does not handle a file gracefully when the file path length exceeds MAX_PATH. Windows NT Server allowed the creation of the file with a path that exceeded MAX_PATH.

WORKAROUND

Use a shorter path name for the source file.

-or-

Use Windows 2000 as the Content Deployment source server.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   01/08/2001 09:48a 7.0.1315.0   458,880 Crsdll.dll    x86

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0.

MORE INFORMATION

With this hotfix installed, the Content Deployment server handles the long file names gracefully. The file is skipped, and the service logs the file as if it were a locked or inaccessible file. An event is logged in the application event log with the following information:
"File is corrupt or unreadable", pathname
For more information regarding the cause of the creation of files with long path names, refer to the following article.

Path Too Long Error Message When Exceeding MAX_PATH [winnt] ID: Q177665
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB283135
©2004 Microsoft Corporation. All rights reserved.