No mouse or keyboard response during Sysprep mini-Setup (283079)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q283079 SYMPTOMS
If an unattended Microsoft Windows XP installation occurs in a factory environment during which there is no mouse or keyboard attached to the computer, when the computer is in mini-Setup with a PS/2 mouse and keyboard attached, neither device works.
CAUSE
This problem only occurs on computers that have an ACPI compliant BIOS. Computers that have no BIOS settings, or that have auto-detect settings for the PS/2 port are prone to this issue.
RESOLUTION
To work around this problem, you must force the mouse and keyboard to be reinitialized during mini-Setup. To do so, add the following lines to the [SysprepMassStorage] section of the Sysprep.inf file before the unattended installation begins:
[SysprepMassStorage]
*pnp0303=C:\windows\inf\keyboard.inf
*pnp0f03=C:\windows\inf\msmouse.inf
*pnp0f0b=C:\windows\inf\msmouse.inf
*pnp0f0e=C:\windows\inf\msmouse.inf
*pnp0f12=C:\windows\inf\msmouse.inf
*pnp0f13=C:\windows\inf\msmouse.inf
Note Change the path of the Windows XP installation to the %SystemRoot% path in your installation.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Minor | Last Reviewed: | 1/15/2006 |
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| Keywords: | kbenv kbHardware kbprb kbsetup KB283079 |
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