Error Message: Cannot Play Back the File. The File Format Is Invalid (283033)
The information in this article applies to:
- Microsoft Windows Media Player 7 for Mac
This article was previously published under Q283033 SYMPTOMS
When you try to open an .asx file in Windows Media Player for Mac, you may receive the following error message:
Cannot play back file. The file format is invalid.
In some cases, you might be able to play the file in Microsoft Windows Media Player on a Microsoft Windows-based computer, but not on a Macintosh. This occurs because Windows Media Player for Mac is parses .asx files more strictly.
CAUSE
This issue may occur if the .asx file contains an error, or if there is an error in the HTML coding of a Web page that contains an embedded Windows Media file.
RESOLUTION
To resolve this issue, test to determine if Window Media Player can play other .asx files. If it can, contact the owner of the Web site to have the owner troubleshoot the .asx file.
| Modification Type: | Major | Last Reviewed: | 9/6/2002 |
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| Keywords: | kberrmsg kbprb KB283033 |
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