XFOR: Installation of Lotus Notes E-mail Address Generator Fails (282939)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q282939
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you run Setup for the Lotus Notes e-mail addressing component, Setup may fail, and you may receive the following error message:
The Organization and/or Site does not exist. Setup is exiting.

CAUSE

This issue can occur if an incorrect site name is included in a registry setting for the system attendant.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and click the following key in the registry:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeSA\Parameters

  3. Double click the Site value.
  4. Enter the folder name of the Exchange Server site and click OK.
  5. Quit Registry Editor.
  6. Install the Lotus Notes E-mail address generator.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kberrmsg kbprb KB282939
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