Error Message: The Specified E-Mail Address Is Invalid (282926)


The information in this article applies to:

  • Microsoft Small Business Server 2000
  • Microsoft BackOffice Server 2000
This article was previously published under Q282926

SYMPTOMS

When you use the Shared Fax Service Manager, and you clear the Mail to field on the E-mail tab in the Route through e-mail Properties dialog box, you may receive the following error message:
The specified e-mail address is invalid.

CAUSE

This behavior can occur if under Incoming Methods, the Route through e-mail extension has an Enabled setting and the Mail to field on the E-mail tab in the Route through e-mail Properties dialog box is blank (empty).

RESOLUTION

To resolve this behavior, use either of the following methods:

Method 1: Enable the "Route through e-mail" Extension

  1. In the left pane, click Incoming Methods.
  2. In the right pane, right-click Route through e-mail, and then click Properties.
  3. In the Route through e-mail Properties dialog box, click the E-mail tab and enter an e-mail address in the Mail to: field. Click Apply, and then click OK.
  4. In the right pane, right-click Route through e-mail, and then click Enable.

Option 2: Disable the "Route through e-mail" Extension

  1. In the left pane, click Incoming Methods.
  2. In the right pane, right-click Route through e-mail, and then click Properties.
  3. In the Route through e-mail Properties dialog box, click the E-mail tab and enter an e-mail address (or any character or space) in the Mail to: field. Click Apply, and then click OK.
  4. In the right pane, right-click Route through e-mail, and then click Disable.
Modification Type:MinorLast Reviewed:1/18/2006
Keywords:kbenv kberrmsg kbprb KB282926
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