Drive Letters Are Not Assigned for SCSI Devices (282901)



The information in this article applies to:

  • Microsoft Windows 95 OEM Service Release 2
  • Microsoft Windows 95 OEM Service Release 2.1
  • Microsoft Windows 95 OEM Service Release 2.5

This article was previously published under Q282901

SYMPTOMS

If you insert an ATA PC Card before turning on a computer that already has a SCSI PC Card present, the following problems may occur:
  • No drive letter is assigned to some of the SCSI devices (such as a CD-ROM drive).
  • A "ghost" drive appears (there are no folders or files, and you cannot write to the drive).

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date        Time    Version    Size     File name
   ---------------------------------------------------
   02/06/2001  01:48p  4.00.1114  107,033  Configmg.vxd
   02/06/2001  01:39p  4.00.1115   68,962  Ios.vxd
				

WORKAROUND

To work around this problem, insert the ATA PC Card after Windows has started.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbprb kbQFE KB282901