Monitoring Applications May Cause Windows Media Services to Stop Responding (282808)



The information in this article applies to:

  • Microsoft Windows Media Services 4.1

This article was previously published under Q282808

SYMPTOMS

Some server health-monitoring applications or hardware that test to see if a Windows Media Services server is running may cause Windows Media Services to get overloaded, and an interruption in service can occur. These applications are usually used in a server farm where multiple Windows Media Services servers are load balanced.

CAUSE

Health-monitoring applications may use ports 1755 or 80 for monitoring. Typically, they make a TCP connection to either one of these ports and ensure that they get a valid response. Some monitoring applications may not correctly close the connection to the Windows Media Services server, and can cause the services to stop responding.

RESOLUTION

A fix is available through the following Knowledge Base article:

281256 Handle Leak in Windows Media Server Unicast Service

STATUS

Microsoft has confirmed that this is a problem in Windows Media Services version 4.1.

Modification Type:MajorLast Reviewed:10/16/2002
Keywords:kbbug kbQFE KB282808