WD: Error Message, Word Quits When You Try to Insert AutoCAD DXF File (282547)


The information in this article applies to:

  • Microsoft Word 2002
  • Microsoft Word 2000
This article was previously published under Q282547

SYMPTOMS

When you attempt to insert an AutoCAD DXF graphics file, you may receive one of the following error messages, and then Word quits.

In Word 2000:
Winword has caused an error in unknown. Winword will now close.
In Word 2002:
Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.
To view the details of the error signature, click the link in To see what data this error report contains, click here in the error dialog box. The following error signature appears: 

AppName      AppVer        ModName   ModVer    Offset
---------------------------------------------------------
winword.exe  10.0.4009.0   unknown   0.0.0.0   1c001ad0
-or-

An error occurred while importing this file. full path & name file

CAUSE

The DXF graphics converter that installs and works with Microsoft Office only supports AutoCAD version 12 format (and earlier).

MORE INFORMATION

The AutoCAD(2-D) DXF graphics filter supports all AutoCAD versions through Release 12, including AutoCAD for Windows support.

The DXF filter has the following limitations:
  • Extrusions that are part of 3-D drawings are not supported.
  • Control codes and special characters embedded in text shapes that require special characters are not supported.
  • DXF files that require separate shape definition files are not supported.
  • For multiple viewport .DXF files, the file is imported by using the current viewport.
NOTE: AutoCAD Format 2-D (*.dxf) filters are only included with Office 2000 Premium; you must install Microsoft PhotoDraw 2000 (located on CD-ROM 3) to obtain these filters. You can also obtain them in one of the following ways:
  • Install Microsoft PowerPoint 2000 or Microsoft Office 2000 over PowerPoint 97 or Microsoft Office 97. PowerPoint 97 and Microsoft Office 97 already have the filters installed.
  • Install the filters by using the Office Converter Pack (in the Microsoft Office 2000 Resource Kit or Office XP Resource Kit).
  • Install the filters by using the stand-alone version of Microsoft PhotoDraw 2000.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbprb KB282547
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