XADM: Unable to Send Mail to Members That Have the Same Length DBCS Distinguished Name (282298)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q282298 SYMPTOMS
If some members of a distribution list have distinguished names (also known as DNs) that are the same length and that include the Japanese-language double-byte character set (DBCS) characters, you may receive the following non-delivery report (NDR) when you send a message to the distribution list:
Your message did not reach some or all of the intended recipients.
Subject: Subject
Sent: Sent_Date
The following recipient(s) could not be reached:
Member_DN_1
A configuration error in the recipient's e-mail system prevented delivery of this message. Two recipients are configured with the same e-mail adress. Contact your administrator.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: MTA
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| Mtaroute.dll | 6.0.4418.57 | | Phatq.dll | 6.0.4418.57 | | Reapi.dll | 6.0.4418.57 | | Resvc.dll | 6.0.4418.57 | | Tranmsg.dll | 6.0.4418.57 |
WORKAROUND
To work around this problem, use the single-byte character set (SBCS) for the logon name.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbExchange2000preSP1fix kbfix kbQFE KB282298 |
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