You receive a blank page or PostScript errors when you print to a PostScript printer or to a PostScript file in Publisher 2002 or in Publisher 2003 (282256)


The information in this article applies to:

  • Microsoft Office Publisher 2003
  • Microsoft Publisher 2002
This article was previously published under Q282256

SYMPTOMS

When you print to a PostScript printer or to a PostScript file by using a Linotronic PostScript driver that is provided by Microsoft Windows 2000, you may experience one of the following symptoms
  • A blank page is printed from the PostScript printer.
  • Nothing is printed from the PostScript printer.
  • A PostScript error is generated when you try to view a PostScript file by using a PostScript viewer application.
  • A PostScript error occurs when you try to convert a PostScript file to the PDF format using Adobe Acrobat Distiller.
If you are a commercial printer, you have only two ways to install the Linotronic PostScript drivers on Microsoft Windows 2000:
  • Install the Linotronic PostScript drivers provided by Windows 2000.
  • Install the Adobe 5.1.2 PostScript driver for Windows 2000 with a Linotronic PostScript Level 2 or later PPD.
If your customers installed any of the following Linotronic drivers provided by Windows 2000, you notice that no PostScript file is printed when you use one of the following drivers:
  • Linotronic 230 v5.23
  • Linotronic 260 v5.23
  • Linotronic 300 v5.23
  • Linotronic 330 v5.23
  • Linotronic 330-RIP v5.23
  • Linotronic 500 v5.23
  • Linotronic 530 v5.23
  • Linotronic 530-RIP v5.23
  • Linotronic 630 v5.23
  • Linotronic 830 v5.23
  • Linotronic 930 v5.23

WORKAROUND

To work around this problem, obtain and install the Adobe 5.1.2 PostScript driver and the appropriate Linotronic PostScript Level 2 or later PPD.

To obtain the Adobe 5.1.2 PostScript driver, visit the following Adobe Web site:

http://www.adobe.com/products/printerdrivers/main.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. To obtain Windows Linotronic or Linotype-Hell PPDs, visit the following Adobe Web site:

http://www.adobe.com/products/printerdrivers/winppd.html

To obtain installation instructions for the Adobe 5.1.2 PostScript driver, visit the following Adobe Web site:

http://www.adobe.com/products/printerdrivers/installwin4xps5.html

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kb3rdparty kbprb kbdocfix kbfix KB282256
©2004 Microsoft Corporation. All rights reserved.