Remote Access Macintosh Clients Do Not Receive Messages (282100)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Server
  • Microsoft Windows Small Business Server 2003, Premium Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition
This article was previously published under Q282100

SYMPTOMS

After you send a message to a group of remote access clients by using the Routing and Remote Access service's Send Message option, you may receive the following error message:
Messages cannot be sent to the selected client because the messenger service is not running on the client.

CAUSE

This behavior occurs because one or more of the remote access clients is a Macintosh-based client. The delivery of these messages relies on the Microsoft Messenger service that runs on the remote access client. Macintosh-based clients do not have a comparable service to deliver these messages, therefore Macintosh-based clients cannot receive any messages.

STATUS

This behavior is by design.
Modification Type:MinorLast Reviewed:1/20/2006
Keywords:kberrmsg kbprb KB282100
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