XCCC: Error Message"Setup Cannot Continue" Occurs When You Install Exchange Conferencing Server (281906)


The information in this article applies to:

  • Microsoft Exchange 2000 Conferencing Server
This article was previously published under Q281906

SYMPTOMS

When you try to install Exchange 2000 Conferencing Server, you may receive the following error message:
Setup cannot continue. To install Microsoft Exchange 2000 Conference Server, you must be a delegated Exchange Full Administrator at the organization level.

CAUSE

This issue can occur if the Microsoft Windows 2000 account that you use to install Exchange 2000 Conferencing Server does not have Exchange Full Administrator permissions in the Exchange 2000 organization.

RESOLUTION

To resolve this issue, ensure that the Windows 2000 account that you use to log on has Exchange Full Administrator permissions in the Exchange 2000 organization:
  1. Start Exchange System Manager in the domain in which you ran the forestprep command.

    If Exchange System Manager has not been installed, run Exchange 2000 Setup again in that domain to install Exchange System Manager.
  2. In Exchange System Manager, right-click the organization object at the top of the tree, and then click Delegate control.
  3. In the Exchange Administration Delegation Wizard, click Add, click the child domain Administrator account, and then give that account Exchange Full Administrator permissions.
  4. Click OK, and then click Finish.
If the child domain Administrator account has already been given the appropriate permissions, ensure that Active Directory replication is working and has finished successfully between the domain controllers in the parent domain and the child domain.

NOTE: A user who is assigned one of the delegate access roles that is described in the procedure in this section must also be a member of the computer's Local Administrators group.

MORE INFORMATION

There are many reasons why the Windows 2000 account that you use to log on may not have Exchange Full Administrator permissions in the Exchange 2000 organization:
  • You may be logged on with the wrong account.
  • You may not have been given Exchange Full Administrator permissions.
  • Your Administrator account has been granted Exchange Full Administrator permissions from a parent domain, but the operation may not have been replicated to the child domain in which you are trying to run Setup.

    For example, if your organization is upgrading Microsoft Exchange Server 5.5 in a domain that has just been joined to a parent Windows 2000 domain, and you have already run the forestprep command in the root domain, and the domainprep command in the child domain, when you log on to the Windows 2000 Server-based computer by using the child domain Administrator account, and then run Exchange 2000 Setup, you may receive the error message described in the "Symptoms" section of this article. This issue occurs because the child domain Administrator account has not been given Exchange Full Administrator permissions. To give Exchange Full Administrator permissions to the child domain Administrator account, run Exchange System Manager from the root domain.
If you have given the child domain Administrator account the appropriate permissions by using the Exchange Administration Delegation Wizard, but the update operation to that child domain Administrator object in Active Directory has not been replicated to the child domain, you can force Active Directory replication by using the Active Directory Sites and Services snap-in for the parent domain:
  1. Click Sites, click the site name, and then click Servers.
  2. Click the domain controller's name, and then click NTDS Settings.
  3. In the right pane, right-click the connection object that links the parent domain's domain controller to the child domain's domain controller, and then click Replicate Now.
In a few minutes, the required updates are replicated to the child domain.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kberrmsg kbprb KB281906
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