Toolbar Icons Disappear When Using Internet Explorer (281685)

SYMPTOMS

When you are using Internet Explorer 5.5, some of the toolbar icons may start to disappear, and do not return until a new instance of the browser is loaded.

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

267954 How to Obtain the Latest Internet Explorer 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time     Version         Size        File name     Platform
   --------------------------------------------------------------------
   01/08/2001  05:19p   5.50.4301.500   1,146,640   Shdocvw.dll   x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.