CD-ROM Is Not Available During Windows 2000 Setup (281678)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q281678 SYMPTOMSDuring Windows 2000 Setup, your CD-ROM may become
unavailable. This may occur after Text mode Setup is complete and Graphic User
Interface (GUI) mode Setup starts. This symptom typically occurs if the CD-ROM
is connected to the second IDE controller that is integrated with your computer
mainboard.CAUSEThis issue may occur if your computer BIOS is out-of-date.
RESOLUTION To resolve this issue, update your mainboard BIOS to the
latest revision.
For information about how to
contact your mainboard manufacturer, click the appropriate article number in
the following list to view the article in the Microsoft Knowledge Base: 65416
Hardware and Software Third-Party Vendor Contact List, A-K
60781
Hardware and Software Third-Party Vendor Contact List, L-P
60782
Hardware and Software Third-Party Vendor Contact List, Q-Z
This issue is known to occur with the ASUS
A7V mainboard. To resolve this issue if you are using the ASUS A7V mainboard,
update your BIOS to revision 1004A or later. To obtain revision 1004A or later,
visit the following ASUS FTP site: Microsoft
provides third-party contact information to help you find technical support.
This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.
| Modification Type: | Major | Last Reviewed: | 6/6/2003 |
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| Keywords: | kbui kbsetup kbHardware kbprb KB281678 |
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