HIS 2000 End-User Client Doesn't Delete All Files During Removal (281619)

SYMPTOMS

If the Host Integration Server (HIS) 2000 End-User Client is removed from a computer that is running Microsoft Windows 95 or Microsoft Windows 98 by clicking the Add/Remove Programs icon in Control Panel, the following files are left in the %WINDIR%\System folder:

Winsli.dll
Winsli32.dll
Luastr32.dll
Winrui.dll
Winrui32.dll
Csvstr32.dll
Wincsv.dll
Wincsv32.dll
Wcpic32.dll
Wincpic.dll
Appcst32.dll
Wappc32.dll
Winapcc.dll
Winmgt32.dll
Snadump.dll
Snareg.dll
Snatrcsn.dll
Dmodappc.dll
Snatrc.dll
Snadmod.dll
Snakrnl.dll
Snaclm.dll
Snacnw.dll
Snacbv.dll
Snacip.dll
fmistr32.dll
Vstapi.dll
Snancp.dll
Bvnsst.dll
Ibbcast.dll
Lmbcast.dll
Snasap32.dll
Snands32.dll
Adloc.dll
Snanls.dll
*.nls

This problem does not occur if the HIS 2000 End-User Client is installed on a computer that is running Microsoft Windows 2000 Professional or Microsoft Windows NT 4.0 Workstation, because these files are not installed in the %WINDIR%\System folder.

RESOLUTION

To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to Obtain the Latest Host Integration Server 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.

MORE INFORMATION

The files listed in the "Symptoms" section can be deleted manually after the HIS 2000 End-User Client is removed.

The Windows 95 or Windows 98 Client for SNA Server 4.0 does not function correctly if it is installed after the HIS 2000 End-User Client is removed, unless these files are deleted manually prior to installing the SNA Server client.