XADM: Events.exe Crashes When You Stop Event Service on Exchange 2000 (281540)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q281540

SYMPTOMS

If you run an application that uses the Microsoft Exchange Server 5.5 routing agent (the Exchange Routing Wizard that is included in Exchange Server 5.5 Service Pack 1 and later) on an Exchange 2000 server, the Exchange 2000 Event service causes an Application Access Violation error. This only occurs when you are stopping the service or shutting down the server.

You receive the following error message:
Microsoft Exchange Event: EVENTS.exe - Application Error
-----------------------------------------------------------------
The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX".
The Memory could not be "read".

Click on OK to terminate the application.
Click on CANCEL to debug the application. [OK] [Cancel]

CAUSE

The Exchange 2000 Event service stops working (crashes) because it is trying to free up memory twice when you stop the service or shut down the server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The Japanese version of this fix should have the following file attributes or later:

Component: Event Service

File nameVersion
Events.exe6.0.4418.40

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Modification Type:MinorLast Reviewed:6/5/2003
Keywords:kbbug kberrmsg kbExchange2000preSP1fix kbfix kbQFE KB281540