XADM: Information Store Does Not Start with ESE Event ID 188 (281493)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q281493
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

The information store may not start (even with an empty Mdbdata folder) and the following event ID may be logged:
Event ID: 188
Event Type: Error
Event Source: ESE97
Event Category: System Parameter Settings
Description:
MSExchangeIS (1956) System parameter stop clean flush threshold (1962) is less than start clean flush threshold (3270).

CAUSE

This issue can occur if the Buffer Threshold Low Percent registry key is missing or has an incorrect value (too high).

RESOLUTION

To resolve this issue, make sure that the Buffer Threshold Low Percent key exists and has a value that is equal to or less than the Buffer Threshold High Percent value.

Exchange Performance Optimizer (Perfwiz) adds two registry keys: the Buffer Threshold Low Percent key and the Buffer Threshold High Percent key. Both keys may not exist; this does not cause any issues. However, if one of these keys exists, the other key must also exist.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

These keys are located under the following key in the registry:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Service\MsExchangeIs\ParameterSystem

The default setting for both keys is REG_DWORD: 0x3.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB281493