OL2002: Adding LDAP Directory Brings Up Message for E-mail Account (281369)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q281369

SYMPTOMS

When you attempt to add a Lightweight Directory Access Protocol (LDAP) directory in Outlook 2002, the following message may appear even though you are not adding an e-mail account:
The E-mail Account you have just added will not start until you choose Exit from the File menu, and then restart Microsoft Outlook.

CAUSE

This behavior occurs because Outlook 2002 erroneously reports the new account as an e-mail account. The LDAP account is created normally.

WORKAROUND

To work around this behavior, click OK in the dialog box, and then quit and restart Outlook.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:4/14/2001
Keywords:kbbug kbui KB281369