ENT2001: The Palm Conduit Does Not Synchronize Archived Items (281261)



The information in this article applies to:

  • Microsoft Entourage 2001 for Mac

This article was previously published under Q281261

SYMPTOMS

If you use the Archive feature on a Palm Handheld device to preserve items such as completed tasks, deleted notes, and past appointments, these items are not included when you use the HotSync Manager with Entourage.

CAUSE

This behavior occurs because the Entourage conduit does not recognize the archive setting of the deleted items on the Palm device.

MORE INFORMATION

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


Modification Type:MajorLast Reviewed:1/10/2001
Keywords:kbprb KB281261