OL2000: Clicking Twice on Folder Does Not Toggle Home Page (281108)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q281108

SYMPTOMS

When users click twice on a folder, the folder's home page may not turn off.

CAUSE

This problem can occur because the folder is a public folder on a Microsoft Exchange Server computer.

WORKAROUND

To work around this problem, use one of the following methods to switch to the view of the items:
  • Instruct the users of the folder to click the View menu, and then click Show Folder Home Page.
  • Add a custom button to the folder home page that enables users to toggle off the home page. The following Hypertext Markup Language (HTML) page illustrates how to create a button to do this:
    <html>
    
    <head>
    <title>My Toggle Page</title>
    </head>
    
    <Script Language=VBScript>
    
    Sub cmdToggle_onclick()
       Set ol = Window.External.OutlookApplication
       Set cb = ol.ActiveExplorer.CommandBars.FindControl(,5432)
       cb.Execute
       Set cb = Nothing
       Set ol = Nothing
    End Sub
    
    </Script>
    
    <body>
    <p><input type="button" value="Toggle View" name="cmdToggle"></p>
    </body>
    
    </html>
    					

STATUS

The behavior is by design. A public folder solution developer needs more control over the user interface of the folder.

MORE INFORMATION

When you toggle the Show Folder Home Page command on the View menu, you also toggle the Show home page by default for this folder option in the folder properties. Therefore, if more than one user is given adequate permissions on the public folder, one user may affect the default setting for other users. To avoid this, grant the users of the folder Reviewer permissions. Then if those users toggle the menu command, the setting is not saved as one of the folder properties.

REFERENCES

For additional information about available resources and answersto commonly asked questions about Outlook solutions, click the article number below to view the article in the Microsoft Knowledge Base:

146636 OL2000: Questions About Custom Forms and Outlook Solutions


Modification Type:MinorLast Reviewed:3/9/2005
Keywords:kbbug kbnofix kbSCRAPKeep KB281108