There is not a new e-mail message in your Outlook 2002 Inbox when you receive an e-mail notification (281047)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q281047

SYMPTOMS

When an E-mail Notification appears in the system tray that signals you that an incoming message has arrived and you click the E-mail Notification icon, there is not a new message in your Inbox.

CAUSE

This behavior occurs because there may be a rule that is moving incoming messages to another folder in the Folder list or mailbox.

NOTE: If you click the E-mail Notification icon in the system tray, it takes you to the Inbox by design whether your new message is in the Inbox or in another folder.
Modification Type:MinorLast Reviewed:9/30/2004
Keywords:kbnofix kbprb KB281047
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