OL2002: Long-Distance Phone Number Preceded by a 1 Does Not Appear Correctly in Contacts (281018)
The information in this article applies to:
This article was previously published under Q281018 SYMPTOMS
When you type a long-distance telephone number preceded by a 1 (for example, 1 555 222-2222) under Business or Home in a Contact, and you then press ENTER or the TAB key, no parentheses may appear around the area code.
When you double-click the number, the Check Phone Number dialog box appears, and the number may display the following properties under Phone Details: - The phone number in the Business or Home box contains no dash between the prefix and the last four digits.
- The entire phone number appears in the Local Number box.
- There are no parentheses around the area code.
RESOLUTION
To resolve this issue, precede the country code ("1" for United States) with a plus sign (+). A US number entered as follows:
would be resolved by Outlook as:
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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| Keywords: | kbprb KB281018 |
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