OL2002: Working Offline and Online Shows Different Rules for Same View (280981)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q280981

SYMPTOMS

After you click Organize and then set up a rule to apply a certain color to all messages from a particular user, the rule may not be applied when you log on to Outlook in Offline mode. Also, if you create a similar rule in Offline mode and then log on to Outlook in Online mode, the new rule may not be applied immediately in that mode.

RESOLUTION

To resolve this behavior so that changes appear both when you are working offline and when you are connected to an Exchange Server computer, your information must be synchronized.

To synchronize information manually:

  • On the Tools menu, point to Send/Receive, and then click Microsoft Exchange Server.
To automatically synchronize information whenever you quit Outlook:

  1. On the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups.
  2. Under When Outlook is Online, click to select Perform an automatic send/receive when exiting.
  3. Click Close.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbprb kbui KB280981
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