OL2002: Error Message 'Outlook Express Is Needed to Run Outlook' Appears When You Try to Send E-mail (280956)



The information in this article applies to:

  • Microsoft Outlook 2002, when used with:
    • the operating system: Microsoft Windows 98

This article was previously published under Q280956

SYMPTOMS

If you remove Outlook Express and then try to send an e-mail from any program that uses Outlook, the following error message may appear:
Outlook Express is needed to run Outlook
When you click OK, another error message appears:
Outlook has caused an error in MSMAPI32.DLL. Outlook will now close. If you continue to experience problems, try restarting your computer.
This behavior can also occur when you try to start Outlook.

CAUSE

This behavior can occur because Outlook cannot run without Outlook Express.

RESOLUTION

To resolve this behavior, reinstall Outlook Express.

Modification Type:MinorLast Reviewed:11/7/2005
Keywords:kbnofix kbprb KB280956