Synchronizing e-mail messages with an OST does not update the Sent Items folder when you use Outlook 2003 or Outlook 2002 to work offline (280851)
The information in this article applies to:
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002
This article was previously published under Q280851 SYMPTOMS When you use Microsoft Office Outlook 2003 or Microsoft Outlook 2002 to work offline with
Offline Folder Storage (OST) enabled, folder synchronization may seem to be
incomplete.
If you send an e-mail message to yourself while you are
working offline and then perform synchronization, the message appears both in
the Inbox and in the Sent Items folder. However, if you close and then restart
Outlook to work online, the message is present in the Inbox but not in the Sent
Items folder. WORKAROUND To work around this issue, perform a second synchronization
of your Offline Folder Store to your Exchange mailbox. STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Major | Last Reviewed: | 12/6/2005 |
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| Keywords: | kbStore kbsendmail kbemail kbprb KB280851 |
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