OFFXP: Option to Remove All Previous Versions of Programs Does Not Clear Individual Program Check Boxes (280563)


The information in this article applies to:

  • Microsoft Office XP Professional
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Developer
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Word 2002
This article was previously published under Q280563

SYMPTOMS

When you install Microsoft Office XP, if you click Remove all previous versions, the check boxes for the individual programs remain selected. For example, when you click Remove all previous versions, the Word check box is still selected, the Excel check box is still selected, and so on.

RESOLUTION

To remove only some programs from the earlier version of Microsoft Office, follow these steps:
  1. Click Remove only the following applications.
  2. Click to select the check box for each program that you want to remove during the upgrade, and then click Next.
To keep all the programs from the earlier version, follow these steps:
  1. Click Remove only the following applications.
  2. Click to clear the check boxes for all the programs that are listed, and then click Next. Office XP Setup will preserve all the programs from the earlier version during the installation of Office XP.

MORE INFORMATION

NOTE: The option to remove all earlier versions is not available if Outlook 97/98/2000 has been installed.
Modification Type:MinorLast Reviewed:2/21/2006
Keywords:kbnofix kbprb KB280563
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