XADM: When You Try to Open Another User's Folder, the Client Computer May Appear to Stop Responding After You Remove a Server from the Site (280306)

SYMPTOMS

When an Exchange Server 5.5 client computer user tries to open another user's folder, the client computer may appear to stop responding, or it may require more time than you expect to open the folder.

CAUSE

This behavior can occur when distribution lists are used on folder permissions to access another user's folder. Additionally, this behavior may occur after you remove a server from a site where this server was specified as the distribution list expansion server for this distribution list.

RESOLUTION

To resolve this behavior, change the distribution lists to expand on any server in the site or specify a valid server to expand the distribution list. To change the expansion server for a distribution list:

In the Microsoft Exchange Administrator program, expand the site name, and then select the Recipients container that contains the distribution lists.
Select a distribution list that you want to modify, and then click the Properties button on the toolbar.
On the General tab, select the Expansion Server drop-down box, and then select a valid server in the site or change the setting to Any Server in the site.
Click OK.

MORE INFORMATION

For additional information about distribution list expansion, click the article number below to view the article in the Microsoft Knowledge Base:

185194 XCON: Distribution List (DL) Expansion

For additional information about other behaviors that you can experience, click the article number below to view the article in the Microsoft Knowledge Base:

154537 XCON: Congestion in Message Transfer Service, Sending to DL