The Dsstore Tool May Not Work If the NetBIOS Name and the DNS Domain Name Are Different (280122)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q280122

SYMPTOMS

When you use several of the available commands that are included in the Dsstore tool (Dsstore.exe), such as

dsstore DC=MyDomain,DC=com -addcrl "My Certificate Authority.crl" "My Certificate Authority" MyDomain-DC-01

-or-

dsstore.exe -display DC=MyDomain,DC=com

You may receive the following error messages after a few seconds:
DsGetDCName failed! - rc=1355 GLE - 3e5
DsGetDCName failed! - rc=1355 GLE - 3e5

CAUSE

This problem can occur when the NetBIOS domain name does not match the leftmost component of the fully-qualified lightweight directory access protocol (LDAP) name of the domain. For example:

DNS Domain Name: MyDomain.com
LDAP Domain Name: DC=MyDomain,DC=com
NetBIOS Domain Name: MyDom

This is a valid scenario and that you can configure when you promote the first domain controller in a domain.

RESOLUTION

To resolve this problem, contact Microsoft Support Services. This tool is not included in a service pack for Windows 2000. For additional information, visit the following Microsoft Web site:

http://www.microsoft.com/resources/documentation/windows/2000/server/reskit/en-us/default.asp

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Dsstore is a Windows 2000 Resource Kit tool that can help you manage Public Key Integration (PKI) for your organization.

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MajorLast Reviewed:3/16/2006
Keywords:kbHotfixServer kbQFE kbbug kbDNS kbenv kbfix kbother kbWin2000PreSP3Fix kbWin2000sp3fix KB280122
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