SMS: Remote Control Session Is Unstable If Another User Attempts to Access the Computer (280054)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0

This article was previously published under Q280054

SYMPTOMS

When a target computer is being remote controlled by one Systems Management Server (SMS) administrator, and a second SMS administrator ignores the response message that reports that the computer is already being remote controlled by another viewer, and repeatedly attempts to remote control the computer, the first session may be disconnected unexpectedly.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

When this problem occurs, users who are not on the Permitted Viewers list are unable to access the computer.

Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbBug kbClient kbfix kbHelpDesk kbRemoteProg kbSecurity kbsmsAdmin kbsmsUtil KB280054