XADM: Error 80004005 When You Expand Exchange 2000 Public Folders in Exchange System Manager (279863)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q279863 SYMPTOMS When you use Exchange System Manager to view public
folders, you may receive the following error message when you try to expand the
Public Folders tree: Exchange System Manager
The
operation failed.
ID no: 80004005
Exchange System
Manager
CAUSE If the Exadmin virtual directory in Microsoft Internet
Information Services is configured to require Secure Sockets Layer (SSL), you
receive this error message when you try to expand public folders.
RESOLUTIONTo resolve
this problem, obtain the latest service pack for Microsoft Exchange 2000
Server. For additional information, click the following article number to view
the article in the Microsoft Knowledge Base: 301378 How to Obtain the Latest Exchange 2000 Server Service Pack
WORKAROUND To work around this issue, disable SSL:
- Click Start, point to Programs, click Administrative
Tools, and then click Internet Services Manager.
- Click your server, and then expand the Web site that
contains the Exadmin virtual directory. The default Web site is "Default Web
Site."
- Right-click the Exadmin virtual directory, and then click Properties.
- Click the Directory Security tab.
- Under Secure Communications, click Edit. (If the Edit button is unavailable, you do not have Secure Communications
enabled for this Web site, and this is not the cause of your 80004005 error
message.)
- Click to clear the Require secure channel (SSL) check box.
- Click OK twice.
- Close Exchange System Manager, and then reopen it.
You should now be able to access the Public Folder tree in Exchange
System Manager.
STATUS This problem was first corrected in Microsoft Exchange
2000 Server Service Pack 2.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kberrmsg kbpending KB279863 |
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